tk100 Privacy Policy

1 Introduction

tk100 is a trusted online gaming platform for players in Bangladesh. We place the highest importance on our users' privacy. The purpose of this Privacy Policy is to clearly inform you which personal information we collect, how we use it, and what steps we take to protect your data.

This Policy applies to all tk100 products, services, websites, and mobile applications. If you register on, browse, or use any service on our platform, the terms of this Policy apply to you.

You must be 21 years of age or older. We do not knowingly collect information from anyone under the age of 21.

2 What Information We Collect

We collect various types of information to operate the tk100 platform and provide you with the best possible service. The details of this information are described below.

2.1 Information Provided at Registration

When you open an account with tk100, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID card or passport number (for verification purposes)
• Preferred payment method details (bKash, Nagad, Rocket, Upay)

2.2 Automatically Collected Information

When you use our platform, we automatically collect certain technical information, such as:

• IP address and device information
• Browser type and version
• Operating system information
• Page visit logs, click patterns, and session duration
• Information collected through cookies and similar tracking technologies

2.3 Financial Transaction Information

We retain your payment-related information to process deposits and withdrawals. However, we do not store complete bank account or card details — only transaction records are kept.

2.4 Gameplay and Activity Information

Your gaming history, bet amounts, win and loss records, and bonus usage information are stored securely in our system. This information is used to ensure responsible gaming and to improve your experience.

3 How We Use Your Information

tk100 uses collected personal information only for the following legitimate purposes. We never sell your information to third parties.

3.1 Account Management and Service Delivery

• Creating, verifying, and keeping your account secure
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Managing VIP membership
• Providing customer support

3.2 Security and Fraud Prevention

• Preventing unauthorized access to accounts
• Detecting money laundering and fraud
• Meeting regulatory requirements
• Age verification and ensuring responsible gaming

3.3 Service Improvement

• Improving platform performance
• Developing new games and features
• Personalizing user experience
• Resolving technical issues

3.4 Communication and Information

With your permission, we may send you promotional offers, information about new games, and important account notifications. You may opt out of such communications at any time.

4 Cookies and Tracking Technologies

The tk100 platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

4.1 Essential Cookies

These cookies are essential for the core functionality of the platform. Without them, features related to login, payments, and security will not work properly. These cookies cannot be disabled.

4.2 Analytical Cookies

We use analytical cookies to analyze platform usage and identify opportunities for improvement. This information is processed in aggregate form and is not used to identify any specific individual.

4.3 Functional Cookies

These cookies remember your preferences — such as language selection and display settings — so you do not have to adjust them on every visit.

4.4 Cookie Controls

You can accept or reject cookies at any time by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

5 Sharing Information with Third Parties

tk100 does not sell or rent your personal information. However, for certain operational purposes, it may be necessary to share information with specific trusted third parties.

5.1 Payment Processors

Necessary financial information is shared with payment platforms such as bKash, Nagad, Rocket, and Upay to complete your transactions. These organizations have their own privacy policies.

5.2 Technology and Service Partners

We use the services of certain third-party technology partners to manage the technical operations of the platform. These partners operate under strict confidentiality agreements and may only process information for specified purposes.

5.3 Legal Obligations

If disclosure of your information is required due to a court order, government directive, or legal obligation, we will do so in compliance with the law. We will always endeavor to notify you in such cases, where legally permitted.

5.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such an event, we will notify you in advance and your rights will be protected.

6 Data Protection and Security Measures

tk100 has implemented advanced technical and organizational measures to protect your personal information. Our security framework is aligned with international standards.

6.1 Encryption

Our platform uses SSL (Secure Socket Layer) encryption, which keeps all data transmission between your device and our servers secure. Sensitive information is stored with AES-256 encryption.

6.2 Access Controls

Access to your information is limited to specific authorized personnel only. Every access is logged and regularly audited.

6.3 Security Testing

Our systems undergo regular security testing. Potential vulnerabilities are identified and resolved promptly.

6.4 Data Breach Notification

If a data breach occurs and your information is at risk, we will promptly notify you and the relevant authorities. We always follow a policy of transparency.

7 Data Retention Period

tk100 retains your personal information only for as long as it is necessary to fulfill the purpose for which it was collected, or as required by law.

7.1 While Your Account Is Active

While your account is active, we retain all of your information. During this time, we can assist you with any issues.

7.2 After Account Closure

After an account is closed or deleted, certain information related to legal obligations and financial transaction records may be retained for a specified period. This period is determined in accordance with applicable law.

7.3 Data Deletion

Once the retention period has ended, or upon your valid request, we securely delete your information or render it unidentifiable.

8 Your Rights and Choices

You have several important rights over your own information on the tk100 platform. We are committed to respecting these rights.

8.1 Right to Access

You may request at any time to know what information we hold about you and how it is being used.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. We will update it as quickly as possible.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

You may object to marketing communications and certain types of data processing. This can be done through your account settings or by contacting us directly.

8.5 Right to Data Portability

You may receive a copy of your personal information in a structured, machine-readable format. Contact us to make this request.

8.6 How to Exercise Your Rights

To exercise any of the rights mentioned above, contact our support team. We will respond to your request within 30 business days.

9 Protection of Minors' Information

tk100 is an adults-only platform intended for those aged 21 and over. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is in place during the registration process. If we become aware that a minor has registered on our platform, that account will be closed immediately and the related information will be deleted.

If a parent or guardian believes their minor child has registered on our platform, please contact us immediately.

10 International Data Transfers

To provide tk100's services, your information may in some cases be processed on servers located in different countries. For such transfers, we ensure that your information is always adequately protected.

We only work with partners who ensure international-standard data protection and with whom we have data processing agreements in place.

11 Changes to the Privacy Policy

tk100 may update this Privacy Policy from time to time. For any significant changes to the Policy, we will notify you by email or through the platform.

Continued use of the platform after the updated Policy is published will indicate that you have accepted the changes. It is therefore recommended that you review this page periodically.

The latest version of this Policy will always be available on this page. Please note the "Last Updated" date at the top of the page.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us using the methods below. Our data protection team is ready to respond to your inquiry promptly.

If your complaint is not resolved satisfactorily, you may file a complaint with the relevant authority under applicable law.