❓ General Questions
tk100 Frequently Asked Questions
Simple, straightforward answers to the questions Bangladeshi players ask most — everything from accounts to payments in one place.
Welcome to tk100. This FAQ page has been put together to answer the most important questions from Bangladeshi players. Whether you want to open an account, deposit via bKash or Nagad, understand bonus rules, or learn about responsible gaming — you will find detailed information on all of these here. If you cannot find the answer to your question, contact our 24/7 live chat support.
All Questions and Answers
Account and Registration
To create an account at tk100, you need an active mobile number, a username, and a strong password. The registration process is fully available in Bengali and can be completed in a few minutes. After registering, you can start using the platform right away.
Each player may open only one account. Creating multiple accounts goes against tk100's rules and can result in account suspension. We have systems in place to detect duplicate accounts and ensure fair play.
Use the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number. Once you enter the code, you can set a new password. If you need further help, contact us directly via 24/7 live chat.
You must be 21 years of age or older to open an account and play at tk100. We are committed to keeping minors away from gaming. Age is verified at the time of registration and additional documents may be requested if needed.
Yes, tk100 is fully mobile-friendly. You can easily log in from any smartphone browser to manage your account, make deposits and withdrawals, and play games. There is no need to download a separate app.
Deposits and Withdrawals
Deposits from bKash into your tk100 account are usually instant — in most cases the balance is credited within seconds. Occasionally there may be a slight delay due to network issues, but it generally completes within 5 minutes. If you experience any problem, contact us via live chat.
The minimum deposit amount is ৳300 (the same across all payment methods). The minimum withdrawal amount is ৳800. These limits ensure that every transaction can be processed efficiently without wasting your time.
Withdrawals from tk100 are typically processed within 30 minutes to 3 hours. The process is completed after a security check. Fast withdrawals are guaranteed across all methods — bKash, Nagad, Rocket, and Upay.
tk100 currently supports the most popular mobile banking methods in Bangladesh: bKash, Nagad, Rocket and Upay. Both deposits and withdrawals are available through each method. The minimum deposit is ৳300 and the minimum withdrawal is ৳800.
tk100 does not impose any additional charges of its own for deposits or withdrawals. However, Nagad, bKash, or other mobile banking providers may apply their own standard transaction charges. Contact the relevant payment provider for details.
Common reasons for a cancelled withdrawal include: account verification not completed, bonus wagering requirements not met, or attempting to withdraw below the minimum amount. Our support team is available on live chat to help with any issue.
Games and How to Play
To bet on BPL matches at tk100, go to the Cricket section first. Select an ongoing or upcoming match, choose a betting market (match winner, top batter, total runs, etc.), set your amount, and confirm. If your bet wins, the winnings are automatically added to your balance once the match ends.
RTP (Return to Player) is a game's long-term average return rate — the percentage of every ৳100 wagered that is paid back as winnings on average. It is a theoretical figure and results can vary from session to session. A higher RTP is generally more favorable for players.
tk100's live casino lets you play with real dealers. It offers Baccarat, Roulette, Blackjack, Dragon Tiger, Teen Patti, and many other popular table games. Games from leading providers such as Evolution Gaming and Ezugi are available, ensuring high-quality streaming.
Yes, almost all games at tk100 run smoothly in a mobile browser. Slots, live casino, and cricket betting all adapt to your mobile screen. For the best experience, use a stable internet connection and an updated browser.
All games at tk100 are powered by Random Number Generator (RNG) technology, which ensures completely impartial and unpredictable results. Games from reputable providers such as Pragmatic Play, PG Soft, JILI, and Spribe are tested by third-party auditors.
Yes, tk100 offers in-play (live) betting on the T20 World Cup, IPL, and other international cricket tournaments. Odds update in real time during a match, giving you more strategic betting opportunities. You can find all live events on the Cricket page.
Bonuses and Promotions
New members at tk100 receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example, if you deposit ৳1,000 you will receive an additional ৳1,500 as a bonus. The bonus is added to your account automatically — no separate code is required.
A 20x wagering requirement means you must wager 20 times the bonus amount before you can withdraw it. For example: if you receive a ৳1,000 bonus, you must complete a total of ৳20,000 in wagers (bonus × 20) before the bonus balance can be withdrawn.
tk100's VIP program has 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. Each level comes with a weekly cashback — starting from 0.2% at Bronze up to 1.2% at Diamond. Your level rises through regular play, and so do your benefits.
Yes, tk100 regularly runs seasonal offers, tournament bonuses, and special event promotions. Special offers come out for occasions such as BPL, IPL, T20 World Cup, and Eid. Check the platform regularly for the latest promotion updates.
In general, the welcome bonus can be used across all sections — slots, live casino, and cricket betting. However, if a specific bonus has game restrictions, these will be stated in the bonus terms and conditions. Contact live chat for details.
Security and Responsible Gaming
Yes, tk100 uses SSL encryption to protect all your personal and financial information. Under our data protection policy, your information is never sold or shared with third parties. Read our privacy policy for more details.
Yes, as part of responsible gaming you can set daily or weekly deposit limits on your account. If needed, contact the support team to request a temporary account break (cooling-off period) or permanent self-exclusion.
tk100 believes entertainment should never become a problem. In our responsible gaming section you will find limit settings, reality check reminders, and the option to block your account completely. If you feel you have a problem, contact our live chat — we provide support in Bengali 24/7.
If you notice unauthorized transactions or suspicious activity on your account, change your password immediately and notify us via live chat or at [email protected]. Our security team will investigate quickly and take the necessary steps.
Yes, tk100 strictly follows a 21+ age policy. Age is verified at registration and if it is confirmed that a user is under 21, that account is immediately closed and all deposits are returned.
For the fastest assistance, use 24/7 live chat — our support team responds immediately in Bengali. If you prefer email, write to [email protected]. There is no phone or WhatsApp number — live chat is the most effective option.
Still have questions? Contact support
Our Bengali-speaking support team is available 24 hours a day, 7 days a week. Contact us via live chat or send an email — we'll help you quickly.